Refunds and Cancellation Policy

Due to the digital nature of the training and software service, we are unable to provide refunds and cancellation on any purchases.

However, we DO suggest that if you ARE having issues, you let us try to help you – submit an email support ticket to contact@genespectrum.co.in or call (91) 7021386045 before you decide to cancel. Often it’s a simple fix to get things up and running for you again, or to determine why something broke for you (which happens all the time online) – we’re here to help.

If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please submit an email support ticket to contact@genespectrum.co.in or call (91) 7021386045 in the standard working hours 10 AM to 7 PM IST Mon-Fri.